India is the largest technical & professional talent pool in the world Indian universities and colleges produce 3.1 million graduates every year.
It is easy for companies to find the talented employees they require at affordable rates.
India is a one-stop outsourcing destination – There is more to India than just call centers or IT programmers – Companies can outsource engineering, architecture, accountancy, law, marketing, HR and much else.
China is only remotely close to India in terms of numbers. However, unlike India, professionals in China do not speak English a lot!!
India is the world’s second largest English-speaking nation. About 350 million people speak English in India. India has more English-speaking people than the US and UK combined!
The effects of British colonial rule resulted in English being taught in schools at a very early age. Even road signs in India are marked in both Hindi and English. Legal court cases are tried in English. Outsourcing to a country with a large number of fluent English speakers is a boon.
Outsourcing statistics / figures don’t lie:
- India alone commands 65% of the world’s BPO offshore outsourcing market. This reflects India’s dominance in this burgeoning industry.
- 80% of US and European firms ranked India as their number one outsourcing destination.
- India has excellent international data communication links. All the major cities are well connected by the Internet. Indian government has invested heavily in infrastructure and technology. India has built high-tech areas where technology and infrastructure are of international standards.
- Multi-billion dollar companies such as Cisco, Oracle or Hewlett Packard outsource to India. They are confident of access to talent, quality results, fast turnaround times and low costs….
- Not just Low Cost but also High Quality. Cost reduction is only a part of the reason for outsourcing to India. The quality of services they get from India is at par with the best in the world.
When it comes to quality, there is no compromise from India. Indian service providers use the cutting-edge technology, software and infrastructure to provide services that are on par with international quality standards. Research surveys have even proved that Indian professionals are technically superior when compared with IT professionals from other countries. Global businesses love to outsource to India as they can get access to a highly educated workforce that is experienced, skilled, proficient in English, computer-literate and technically talented.
Google recently announced to set up an R&D center in India. Graduates of the nation’s top schools were considered for employment. The company’s move reflects that outsourcing to India is not just about low cost, the move reflects Google’s confidence in India’s vast talent pool.